Looking to find the one?! The perfect VA that matches your skillset, mindset and vibe? You've come to the right place.

Read on to see my top tips for helping you find the right VA, the first time round.

Hello there, fellow entrepreneur! Whether you're running a booming startup or managing a small business, you've probably reached that pivotal moment where you're drowning in tasks. It's time to consider help, but the big question is: Do you hire a Virtual Assistant (VA) or an employee? Let's dive into this dilemma and help you make the right call.

I've come across a few small businesses telling me about their brilliant international VA who works for a few dollars an hour, does a 'mostly good' job and only needs a little correction but the rate reflects the quality and that's fine.

'You're so organised!' is what a lot of people say to me when I talk about my job. The truth is I am a human that comes with imperferctions and challenges just like everyone else. I manage myself and my clients by using good systems & software and here I'll share my top 3 tips with you so you can increase your productivity.

Everyone knows someone with phone fear. It's when you feel a deep anxiety at the thought of making a call. You may need to practise what you need to say or use a script. Theres no shame in this, customer service ins't for the feint hearted but here are 5 top tips to help you navigate dealing with a customer over the phone or in person.

You're juggling clients, projects, and timelines, and sometimes it feels like there's just not enough hours in the day. If you've been wondering whether it's time to bring in a trusty admin assistant to help manage your customers, here are four telltale signs that scream, "It's CRM time!"

In today's fast-paced world, email has become an indispensable tool for communication and productivity. As someone who relies heavily on email for both personal and professional use, I've had the opportunity to try out various email programs over the years. In this blog post, I'll share my experiences and insights on my favorite email program, as well as my thoughts on a couple of others that didn't quite make the cut.